For small trade shops. Texas first.

Sleep. Paz has the phone.

Paz answers your missed calls, day or night. For emergencies, it follows your on-call list. You get a summary of every call by email.

$149 a month. You pay after your setup call. 30-day money-back guarantee on your first payment. Cancel any time.

SAMPLE CALL
BEYOND VOICEMAIL

Example plumbing shop

Burst pipe

123 Example Lane, Testville, TX 00000

  1. 02:14Incoming missed call
  2. 02:14Paz answers. AI disclosed.
  3. 02:15Casey Example / no answer
  4. 02:16Casey Example / retry, no answer
  5. 02:17Morgan Example / pressed 1
Handoff accepted

Summary sent to your inbox

Illustrative call data, not a real customer.

Press 1 to acceptOwner fallback

01 / WHEN YOUR HANDS ARE FULL

The phone rings when your hands are full.

You're under a sink, on a roof, or asleep. The call goes to voicemail. The customer calls the next shop on Google. One saved job a month pays for Paz.

02 / HOW IT WORKS

Your number. Your crew. A little more peace.

  1. Forward your missed calls.

    Keep your number. Turn on forwarding. We set it up with you and make a test call together.

  2. Paz answers.

    It says your shop's name, says it is an AI and that the call may be recorded. It takes the details and finds out if it is urgent.

  3. You get the job.

    Emergencies go to your on-call tech. Everything else lands in your inbox as a short summary.

03 / THE HANDOFF

Most answering services take a message. Paz gets a human.

A message can't press 1. Your on-call tech can.

Code makes the decisions. The AI only listens and sorts.

Sample call

  1. A burst pipe. Water on the floor.

    Paz answers, checks for danger and takes the caller's details.

  2. Your on-call tech gets the call.

    The alert explains the problem. Press 1 to accept.

  3. No answer? Paz tries again.

    It calls tech 1 again, then tech 2, then the owner.

  4. Luis presses 1. Handoff accepted.

    Paz connects the caller to the accepting tech.

If nobody accepts, Paz alerts the owner. Your email summary shows the unaccepted handoff.

04 / SAFETY FIRST

When it's dangerous, Paz says so.

Gas smell, sparks, water near power: Paz tells the caller to get out and call 911 or the gas company first. Then it alerts your tech.

Paz is not an emergency service and does not replace 911.

05 / IN YOUR INBOX

The call ends. The details arrive.

An email summary of each call.

06 / A STRAIGHT ANSWER

One saved job a month pays for Paz.

For the first 10 shops. Month to month.

The value of a saved job depends on your shop's margin.

Founding price

$149a month

$149 a month. You pay after your setup call. 30-day money-back guarantee on your first payment. Cancel any time.

  • Done-for-you setup
  • Emergency escalation to your techs
  • Email summary for every call
  • Weekly report
  • English. Spanish coming.
Get Paz for your shop

500 minutes a month included. Above that, $0.30 a minute.

07 / GOOD QUESTIONS

Before you hand over the phone.

Will callers know it's an AI?

Yes. Paz says so at the start of every call, and says the call may be recorded.

Do I have to change my number?

No. You turn on call forwarding. Paz only gets the calls you don't answer, or all calls after hours if you want.

What if Paz gets it wrong?

You receive a summary of each call by email, with a link to the recording. Urgent calls follow your escalation rules. If nobody accepts, Paz alerts the owner. You set the rules for what counts as urgent.

What about my after-hours fee?

Tell us your fee and Paz tells the caller before an after-hours handoff.

Does it speak Spanish?

Spanish is coming soon. Tell us if you need it and you'll be first.

What if it's not for me?

Cancel within 30 days of your first payment and we refund it in full, no questions asked. After that, cancel any time by email to henrik@callpaz.com; it ends at the end of the month you paid for.

When do I pay?

You pay after your setup call and before Paz goes live on your line. Your first payment is $149, then monthly.

Who is behind Paz?

Henrik Grünfeld. Paz is a service of HG Connect UG (haftungsbeschränkt), based in Petershausen, Germany. You can email Henrik directly at henrik@callpaz.com.

08 / THE PERSON BEHIND PAZ

A person you can reach.

You’re on a roof or asleep when the phone rings. I know that call. I spent seven years as an EMT, most of them at an out-of-hours clinic, where someone had to pick up at 2 a.m. Paz is that someone for you. You’d be one of my first shops, and I read every support email myself. Not fully satisfied? Full refund within 30 days.

Henrik Grünfeld, founder

henrik@callpaz.com

YOUR NUMBER. YOUR CREW. YOUR EVENING.

Finish the job. Put the phone down.

Hear Paz answer a sample call, or get Paz for your shop.